Engage Group | Singapore | Privacy and cookie policy
Engage Group Pte. Ltd ("Engage Group", “we”, “our” or “us”) is a Singapore registered and licensed Employment Agency and Consultancy firm (EA License: 18C9316). We are committed to ensuring that when we collect and use information about visitors including candidates and clients, we do so in accordance with the Personal Data Protection Act 2012.
Collection of Personal Information
Engage Group aims to provide our employment agency and consultancy services to you, in doing so we may collect information and personal data about you such as and not limited to, name, address, company details, telephone numbers, email address, information you supply to us on your CV such as skills, qualifications, accreditations including your past history and any information from your CV.
We may also collect further information from you including copy of your IC (identity card), references, employment goals/ambitions and further personal information before or during the process of considering to engage you or in considering you for a particular employment position.
We may collect information from any inquiries that we might make from your former employers, work colleagues, professional associations or registration body, medical tests, background checks, professional disciplinary matter, criminal matter, inquest/inquiries, investigations, litigations, registrations, workplace accidents that you were involved in.
We may collect information you give us when you register or subscribe to us or request further services. Without such information it may limit the ability for Engage Group to provide you with the requested services.
Any personal information that you have provided for the application or request for services in job matching or consulting services will constitute your express consent to our use of this information to process your request/application, to carry out any reference checking and any other related activities that may be required of us under our own due diligence or under any applicable law as an employer, as an employment agency and as a consultancy service provider. We may at any time also collect information from public records or third parties.
How we use or disclose your data:
In order for us to provide our products and services to you we will retain your information for any processing and disclosure for the purpose at the time of collection or otherwise set out in this privacy policy. The following purposes we will use the information for include:
Data will be used to facilitate with the recruitment process through matching your details to actual or potential work placements and our other services to you
We will allow the details of your skills and experience to be viewed by clients that may be interested to engage your profile. We will not use or disclose your full details to clients without your consent, unless authorised or required by law.
We will use your data to maintain business relationships with you either as a client or candidate or users of our website
We may match your coded information with actual or potential job opportunities, assisting with finding the most suitable position for you, providing your personal information to clients in job applications, subscription to our job alert services and allowing you to subscribe to jobs.
Should you have inquiries we will use your personal details to answer any such inquires
We will contact you regarding direct marketing of products and services, provide you with general and industry updates, promotions, activities/events/workshops, reports and any other information. You may unsubscribe from our updates and communication at any time.
We will keep you informed of any job opportunities, whether permanent, temporary or contract positions which we feel may be of interest to you through email, telephone, written/postal and/or via other electronic means and keeping you updated about services provided by third party business partners. Where we do so, you will have the option to unsubscribe from our communication.
To trusted third parties for the purposes for which it is primarily collected, used or held or for a related secondary purpose.
If Engage Group merges or is acquired by another business, we may share personal information with the new owners of the business and their advisers. You will be sent notice of such event.
We will use your personal information to carry out any duties and obligations from any contracts entered between you and us. For this reason your information will be accessible to and for processing by our employment agency personnel, accounting, audit, compliance, human resources, information technology, responsible management, legal staff and other corporate staff for the purpose of legitimate business means.
We will notify you about any changes to our services and we may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed in this policy.
Data may be used in connection with career guidance or management, performance appraisals, prospects, identifying your training needs, resolution of any complaints, inquiry or investigation that you are involved in.
Any research, development, business system/infrastructure testing and other business purposes to assist us in providing services to you.
Accessing your Personal Information
You can request access to, update or delete your personal information held at Engage Group by contacting our privacy data team at engage@engagegroup.com.sg. We may ask you to verify your identify and any information regarding your request.
We may refuse your request where we are legally permitted to do so, if so, we shall provide you reasons for such actions.
Should you request us to delete your file, please be aware we may not be required or able to do so, particularly where your file also holds information about our clients. We reserve the right to charge an administrative fee for access and updating requests.
You may also unsubscribe from our mailing list if you no longer want to receive notifications, updates or marketing materials from us or any companies within our group. To do so you please reply to any email received with your request to unsubscribe from us.
Website Privacy
CV submission via our websites
You can submit your personal information including your CV via our website for the purposes of consideration of potential positions as they arise or for specific advertised jobs or for general reviewing by our employment agency staff. Once you have submitted your personal details you may also receive our job alerts and updates.
Once you have submitted your CV, it will be held in our database which will be reviewed by the relevant employment agency staff for consideration. The database containing your personal information can be accessed by any of our employment agents and registered staff from inside and outside of Singapore. Should you be identified as appropriate for consideration of positions you may be contacted by our employment agency staff via email, phone, postal or any other methods including electronic means of communication where an interview will be conducted.
Information and statistics about all visitors to our websites may be gathered to help us continuously improve our website and services to you contributing to a better experience for our users. Your personal details will be non-identifiable.
Hyperlinks - our website may have links to other websites, which will not be under our control and not covered by this statement. Should you visit these websites, the operators of those websites may also collect your information and may be used in accordance with their privacy policy, you may wish to check their policy and consult them as it may differ from ours.
Cookies – will be used in order to gather statistics of web users preferences and navigation purposes. Cookies are temporary files stored on your local hard drive, however, they cannot create any virus threats or run any programs on your computer or device. Browsers may automatically accept cookies, but which can be disabled at your wish or to notify you. This can be configured in your browser settings. Such configuration may affect the use of our websites.
Security
Engage Group will take reasonable steps to keep personal information secure and prevent any deliberate or accidental manipulation, destruction, unorthorised access or any loss of data. However, you should be aware that there are risks in transmitting personal information over the internet. The internet is not a guaranteed secured means of communication and may be intercepted by other people. We cannot accept responsibility or guarantee the security of the information you send to or receive from us via the internet and to this website or be responsible for any unauthorised access or use of that data. By using this website and entering your personal data, you accept that you use this website at your own risk
Quality of your data
Please inform us immediately if any of your information has changed, been updated or is inaccurate by sending us an email to engage@engagegroup.com.sg with the updated personal information or CV or any other relevant document. We rely on you to ensure that your own information is accurate, current and complete.
Retaining data
Your data will be held by Engage Group in order for us to be able to provide you with our services as part of the business relationship in any services or communication present or future. Should you want to cease the business relationship, you may do so via confirmation to engage@engagegroup.com.sg and we will remove your personal data in accordance with our internal data retention policies and our legal obligations.
Enquiries and Complaints
Should you have any questions regarding your data or queries relating to your data under the Personal Data Protection Act 2012, you may wish to contact our Privacy Officer at engage@engagegroup.com.sg. We shall acknowledge and aim to resolve all complaints within 30 working days. Sometimes this may not be possible depending on the nature of the enquiry or complaint. If this is the case then we will respond in a reasonable time frame. You may wish to contact the Personal Data Commission should you not be satisfied with our response.
Policy changes
Engage Groups privacy policy will be reviewed from time to time to reflect any changes in laws and technology to ensure that our operations and practices are appropriate to the changing environment. Please regularly check our privacy policy so that you are aware of any updates or changes. Any data held by Engage Group will be governed by the most current version of our privacy policy.