Privacy & Data Protection Policy
Last updated: August 2026
Engage Group Pte. Ltd. ("Engage Group", "Engage", "we", "our" or "us) is a Singapore-registered and licensed Employment Agency and Consultancy firm (EA Licence: 18C9316).
We are committed to protecting the personal information entrusted to us and handling it responsibly and in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA") and other applicable data protection laws.
This Privacy & Data Protection Policy explains how we collect, use, disclose, retain and protect personal information obtained through our website, recruitment and consultancy activities, and our interactions with candidates, clients, business contacts and other individuals.
By providing personal information to us, you acknowledge that you have read and understood this Policy and the purposes for which your information may be collected, used and disclosed.
1. Personal Information We Collect
Depending on how you interact with us, we may collect personal information that is reasonably required for our business and recruitment activities.
Candidates and individuals seeking employment
If you register with us, submit your CV, apply for a position, or otherwise engage with us regarding career opportunities, we may collect information including:
Name and contact details;
Address and location;
Employment history and current employment details;
CV and career history;
Education, qualifications, skills and professional experience;
Professional memberships, registrations and accreditations;
Employment preferences, career goals and ambitions;
Salary and remuneration information;
References and information obtained from referees;
Information provided during interviews and assessments;
Information required for background or employment checks, where appropriate;
Information relating to your eligibility to work;
Information contained in documents you provide to us; and
Other information that you voluntarily provide to us in connection with your career or an employment opportunity.
Where reasonably necessary and permitted by applicable law, we may also obtain information from publicly available sources, professional associations, registration bodies, former employers, referees or other relevant third parties.
We will only seek or use information that is relevant to the recruitment, employment or consultancy services we are providing and in accordance with applicable law.
Clients and business contacts
If you are a client, prospective client, supplier, business contact or representative of an organisation, we may collect information such as:
Name and job title;
Company and business contact details;
Telephone number and email address;
Professional background and areas of responsibility;
Information relating to recruitment requirements or business enquiries; and
Other information you provide to us in the course of our business relationship.
Website visitors
When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, pages visited and general website usage information.
This information may be used for website administration, security, analytics and to improve the functionality and user experience of our website.
2. How We Use Personal Information
We collect, use and disclose personal information for purposes that are reasonably appropriate in the circumstances and in accordance with applicable law.
These purposes may include:
Recruitment and employment services
Identifying and assessing candidates for current or potential employment opportunities;
Matching candidate profiles and experience with suitable positions;
Contacting candidates regarding relevant permanent, temporary or contract opportunities;
Providing candidate information to clients where appropriate and authorised;
Arranging interviews and facilitating the recruitment process;
Conducting reference, background and other appropriate employment checks;
Providing career guidance and related services; and
Supporting candidates and clients throughout the recruitment process.
Client and business services
Understanding and responding to recruitment requirements;
Providing recruitment, search and consultancy services;
Maintaining and managing business relationships;
Communicating with clients, candidates and business contacts;
Providing information about our services; and
Performing our obligations under agreements or arrangements with clients and other parties.
Communications and marketing
Where permitted by applicable law and, where required, with your consent, we may contact you regarding:
Relevant employment opportunities;
Industry and market updates;
Recruitment and talent insights;
Reports, events, workshops and other activities;
Our services and business updates; and
Other communications that we believe may be relevant to you.
You may opt out of receiving marketing or other non-essential communications from us at any time.
3. Disclosure of Personal Information
As a specialist recruitment and consultancy firm, it may be necessary for us to disclose personal information to third parties in order to provide our services.
For candidates, this may include providing relevant information from your profile or CV to prospective employers or clients where appropriate for recruitment purposes.
We will not disclose your personal information to clients for recruitment purposes without appropriate authorisation or consent, unless the disclosure is otherwise permitted or required by applicable law.
We may also disclose personal information to:
Our employees, consultants and authorised representatives who require the information to perform their duties;
Professional advisers, auditors, legal advisers and other service providers;
Technology, IT and recruitment systems providers who support our business operations;
Third parties assisting us with recruitment, background checks or other services where appropriate;
Regulatory authorities, government agencies or other parties where required or permitted by law; and
A successor entity or purchaser in connection with a merger, acquisition, restructuring or sale of all or part of our business.
We take reasonable steps to ensure that third parties who process personal information on our behalf provide appropriate protection for that information.
4. Candidate Information and CVs
If you submit your CV or personal information to Engage, it may be retained in our recruitment database for consideration against current or future opportunities.
Your information may be reviewed by authorised Engage personnel and, where appropriate, may be considered for positions that match your experience, qualifications and career interests.
Where we identify a potentially suitable opportunity, we may contact you to discuss the position before proceeding with your profile.
Where appropriate, relevant information from your CV or profile may subsequently be shared with a prospective employer or client as part of the recruitment process.
You may contact us if you wish to update your CV, personal information or employment preferences.
5. Information Obtained from Third Parties and Public Sources
As part of our recruitment and consultancy activities, we may obtain information from sources other than directly from you.
These sources may include:
Former or current employers;
Professional referees;
Professional associations and registration bodies;
Publicly available professional profiles and information;
Clients and other business contacts; and
Other relevant third parties, where permitted by applicable law.
Any such information will be used only for purposes reasonably connected with our recruitment, consultancy or business activities and in accordance with applicable law.
6. International Transfers and Access
Engage operates across Singapore, Southeast Asia and the wider APAC region.
As a result, personal information may be accessed, processed or transferred outside Singapore where this is necessary for our recruitment, consultancy or business activities.
Where we transfer personal information outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection for the personal information that is comparable to the protection required under applicable Singapore data protection law.
Our authorised personnel and service providers may therefore access relevant information from locations outside Singapore where necessary to provide our services.
7. Direct Marketing and Communications
From time to time, we may contact you about employment opportunities, recruitment services, industry updates, events, reports and other information that may be relevant to you.
Where consent is required, we will obtain the appropriate consent before sending such communications.
You may withdraw your consent or unsubscribe from marketing communications at any time by contacting us or using the unsubscribe mechanism provided in the relevant communication.
Please note that withdrawing consent for marketing communications will not necessarily affect our ability to communicate with you regarding an existing recruitment process, business relationship, contractual matter or other communication that we are otherwise permitted or required to make.
8. Cookies and Website Usage
Our website may use cookies and similar technologies to improve website functionality, understand website usage and improve the experience of visitors.
Cookies may collect information such as browser type, pages visited, approximate usage patterns and other technical information.
You can generally manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Our website may also contain links to third-party websites. These websites are not operated or controlled by Engage, and their privacy practices may differ from ours. We encourage you to review the privacy policies of any third-party websites you visit.
9. Data Accuracy
We take reasonable steps to ensure that personal information in our possession or under our control is reasonably accurate and complete, particularly where that information is likely to be used to make a decision affecting an individual or disclosed to another organisation.
We ask that you notify us if your personal information, CV, employment status, qualifications or other relevant information changes.
You may contact us at any time to request that inaccurate or outdated information be corrected.
10. Data Security
Engage takes reasonable administrative, technical and organisational measures to protect personal information in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, loss or similar risks.
Access to personal information is restricted to authorised personnel and service providers who require access for legitimate business purposes.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee the absolute security of information transmitted to or through our website.
11. Retention of Personal Information
We retain personal information for as long as it is reasonably necessary to fulfil the purposes for which it was collected, to provide our services, maintain our business relationships, comply with contractual or legal obligations, resolve disputes and protect our legitimate business interests.
For candidates, this may include retaining CVs and related information so that we can consider you for suitable future employment opportunities, where permitted by applicable law.
When personal information is no longer required for business or legal purposes, we will take reasonable steps to delete, anonymise or otherwise dispose of it appropriately.
12. Access to and Correction of Personal Information
You may request access to personal information that we hold about you and, where applicable, information about how your personal information has been used or disclosed within the preceding period required under applicable law.
You may also request that we correct an error or omission in your personal information.
To make an access or correction request, please contact our Data Protection Officer using the details below.
We may need to verify your identity before processing your request.
There may be circumstances where we are unable to provide access to certain information or make a requested correction where permitted or required by applicable law.
13. Withdrawal of Consent
Where we rely on your consent to collect, use or disclose your personal information, you may withdraw your consent by contacting us with reasonable notice.
Please note that withdrawing consent may affect our ability to provide certain services or continue certain recruitment or business activities. We will explain the likely consequences where appropriate.
Withdrawal of consent does not affect the lawfulness of any collection, use or disclosure carried out before the withdrawal.
14. Complaints and Enquiries
If you have any questions, concerns or complaints regarding the way we handle your personal information, or if you wish to make an access, correction or withdrawal request, please contact our Data Protection Officer.
Data Protection Officer
Engage Group Pte. Ltd.
Email: engage@engagegroup.com.sg
We will review and respond to enquiries and complaints within a reasonable period, taking into account the nature and circumstances of the matter.
You may also contact the Personal Data Protection Commission (PDPC) if you remain dissatisfied with our response or wish to seek further information regarding your rights under the PDPA.
15. Changes to this Policy
We may update or amend this Privacy & Data Protection Policy from time to time to reflect changes in our business practices, technology, applicable laws or regulatory requirements.
Any updated version will be published on this website with the relevant "Last updated" date.
We encourage you to review this Policy periodically so that you remain informed about how we collect, use and protect personal information.
16. Contact Us
If you have any questions regarding this Privacy & Data Protection Policy or how Engage handles personal information, please contact:
Engage Group Pte. Ltd.
Singapore
Email: engage@engagegroup.com.sg
Data Protection Officer: Engage Group Pte. Ltd.